FullerlyStarter
Clinics, shops, tuition centres
S$99 a month
- Chat receptionist on 1 website
- Answers only from your website and your edits
- Callback requests collected for you
- English, 中文 and Bahasa Melayu
Fullerly Front Desk
Your website answers customers day and night, from your own facts.
Paste your website. In about a minute you are chatting with a receptionist that knows your services, prices and hours, and hands everything else to you. Free to try, no sign-up.
Your front desk
Chats on this page are recorded and kept for up to 90 days so we can review and improve the service. Sign in with your work email for longer conversations.
This preview was built automatically from your public website. Check its answers: anything your site does not say, it hands to a person. Previews are private links, not indexed by search engines.
Questions your website does not answer yet
Put it on your website
Paste this one line into your site and the chat bubble appears in the corner:
Pick a plan below. Your 14 days start when the code is on your site.
Live in three steps
- 1
Paste your website
We read your public pages and build your desk in about a minute.
- 2
Check the answers
Chat with it right here. Add or fix answers to common questions in your workspace.
- 3
Paste one line of code
Put this line on your site and a chat button appears in the corner of every page.
The line you paste (your own appears here once you build a preview):
<script src="https://fullerly.com/widget.js" data-slug="YOUR-ID" defer></script>
What it does, and what it does not
A wrong answer on your website is the worst thing a front desk can do, so the rules are strict.
It does
- Answers questions about your business only from your website and the answers you add.
- Never invents a price. If your site does not list it, it says so and offers to take the customer's details.
- When it is unsure, it takes the customer's name, number and need and puts them in your workspace. Switch on alerts and your phone hears about it at once.
It does not
- Confirm bookings. Your team does that.
- Give medical, legal, tax or financial advice.
- Answer WhatsApp or phone calls yet. Those are next on our build list.
Pricing
Try it free on your own website for 14 days, then pick a plan to keep it answering. Pay monthly by card and cancel any time from your workspace.
Pro
Busy front desks
S$299 a month
- Everything in Starter
- Monthly fact sheet refresh
- Chat in ten languages
- Priority setup
Done for you
Groups and chains
From S$1,500 setup, then S$499 a month
- Everything in Pro
- Integration with your booking or CRM tools, scoped with you
- Priority support
No card. Put your line on your site, then start: your 14 days begin then.
We first check your home page for your line of code, so nobody else can claim your desk. Payment is handled by Stripe; your private workspace link appears straight after you pay.
Save this link now. It is your key to the workspace and we show it only once:
Your 14 days start when the code is on your site. Prices in Singapore dollars, before GST where applicable. Plans are provided by Aye Bot Pte. Ltd. under our terms.
Install guides
These steps follow each platform's own help page, linked below. Menus move: if one is not where we say, open the platform's page.
Your site must be published and have a connected domain.
- Open Settings in your site's dashboard.
- Under Development & integrations, click Custom Code.
- Click + Add Custom Code at the top right.
- Paste the line and give it a name, for example "Fullerly chat".
- Under Add Code to Pages, choose All pages.
- Under Place Code in, choose Body - end.
- Click Apply.
Platform help page: support.wix.com
Needs a Personal, Premium, Business or Commerce plan. Free sites need to upgrade first.
- Install and activate the free "Insert Headers and Footers" plugin by WPCode.
- Open Code Snippets, then Header & Footer.
- Paste the line into the Header box.
- Save.
Platform help page: wordpress.com
This edits your theme code. Shopify suggests duplicating your theme first as a backup.
- In your Shopify admin, open Online Store.
- Click the ⋯ button next to your current theme, then Edit code.
- In the Layout folder, open theme.liquid (the default layout every theme has).
- Paste the line just above </body>, near the end of the file.
- Click Save.
Platform help page: help.shopify.com · shopify.dev
Code Injection is on the Core, Plus and Advanced plans and some legacy plans.
- Open the Code Injection panel (the help page below links straight to it).
- Find the Footer field. Code there goes on every page.
- Paste the line.
- Click Save.
Platform help page: support.squarespace.com
For sites where you edit the HTML files or a shared template yourself.
- Open each page's HTML, or the template every page shares.
- Paste the line just above </body>.
- Save and upload.
Questions
What happens to my data and my customers' data?
Chats in the Fullerly widget on your website are not recorded. Callback requests (name, number, what they need and the last few messages of that chat) are kept in your workspace for you. Chats on our own preview page are kept for about 90 days to improve the service. Read the privacy notice
What if it gives a wrong answer?
Open your workspace, add or correct that answer in your common questions and save. From then on it uses your answer.
How do I cancel?
Open Billing in your workspace and cancel any time. Your desk then only takes messages; nothing is deleted.
Which languages does it speak?
It is built to reply in the language your customer writes in. English, Chinese and Malay are the ones we test. The chat button's own labels come in English or Chinese.
What happens after the 14-day trial?
If you have not picked a plan, the desk stops answering questions and only takes messages for you. Pick a plan any time to switch answers back on.
Fullerly Front Desk · Live
Every feature
Answers customers
- Chat on your websiteOne line of code puts a chat bubble in the corner of your site.
- Voice on your websiteComing soonCustomers speak and it answers out loud. Today voice runs only in our own recorded and live demo calls.
- Ten languagesEnglish, 中文, Bahasa Melayu, Español, العربية, Français, Português, Русский, हिन्दी and বাংলা.
- Only the truthAnswers from your website and the answers you add. Anything else goes to a person.
- Never inventsNo made-up prices or opening hours, no booking confirmed on your behalf, no medical, legal, tax or financial advice.
- Emergencies to 995A caller describing an emergency is told to call 995 straight away.
- Callback requestsWhen someone wants to book or buy, it takes their name, number and need for your team.
Free to try
- Instant free previewPaste your website and chat with your own receptionist in about a minute. No sign-up.
- Gaps listA preview lists the questions your website does not answer yet.
- Your embed lineThe preview hands you the one line of code to put it on your site.
Your workspace
- Callback inboxEvery callback request in one place.
- Edit your answersAdd or correct common questions and contact details, then save.
- Weekly numbersQuestions answered, how many came after hours, and callback requests.
- Phone alertsA notification the moment someone leaves a callback request, and a short summary every Monday.
- Install guidesStep-by-step guides for the common website platforms, linked to each platform's own help page.
Plans
- Free preview S$0, Starter S$99, Pro S$299Monthly plans, prices in Singapore dollars. Done for you from S$1,500 setup.
- Pay by card and start yourselfComing soonCard checkout that sets up your workspace automatically.
- WhatsApp and phone linesComing soonNext on our build list.