Privacy

Fullerly is operated by Aye Bot Pte. Ltd. (UEN 202549226G), Singapore. This notice explains what happens to information you give us on this website, in line with Singapore's Personal Data Protection Act 2012.

The demo call

The call on this page is a recording. Playing it sends nothing about you to us.

Talking to the AI live

If you tick the box and talk to the AI front desk, your spoken question is sent through this site to our own server, turned into text, answered, and spoken back. We record the conversation: the audio of your question, its text and the answer. Recordings are kept on Google Cloud for about 90 days, then deleted automatically, and are used only to review and improve the service. Do not share sensitive personal information in a question.

The voice you hear is an AI clone of Gwee Yi Chen's voice, used with his consent. The AI can make mistakes; confirm anything important with a person.

Building a preview

If you ask us to build a preview, we read the public pages of the website you give us (respecting its robots.txt) and keep the facts we extract, such as services, prices, hours and contact details published on that site, so the preview works. Previews are deleted from our server automatically about 90 days after they are built (checked every few hours). We also keep a record of the website address and, if you give it, your email, so we can follow up about Fullerly.

We sometimes build a preview ourselves for a business we think could use Fullerly, from its public website only, and send the owner a link. That preview says it was built by Fullerly and is not affiliated with the business. When a link we sent is opened, we record the time and the browser type so we know whether to follow up; these records are deleted after 180 days. To keep previews and front desks answering when our main server is offline, we keep a copy of the extracted website facts in our private cloud storage; a copy that is not refreshed is deleted after 95 days. Ask us at yichen@gacapital.com.sg or WhatsApp +65 8827 0381 and we delete a preview at once.

Chatting with a front desk

Chats on fullerly.com itself (the preview page and our demos) are recorded, question and answer, and kept for about 90 days to review and improve the service. Chats in a Fullerly widget on another business's website are not recorded. If you ask for a callback or booking and give a phone number or email, we keep your name, that contact, what you need and the last few messages. For our own Growth Alliance Capital demo (chat or voice), that request is emailed to Gwee Yi Chen through the website contact system of Growth Alliance Capital Pte. Ltd. For a preview, it is kept by Fullerly for follow-up. These callback records are stored marked as AI-extracted and unverified.

For a business that uses Fullerly, the callback requests left in its own chat are shown to that business in its private Fullerly workspace, so it can call people back. The workspace link sets a sign-in cookie (fl_d) that lasts up to 90 days. To show a business how its front desk is doing, we count each question its chat answers, with only the hour, the weekday and whether a callback was requested: never the words. These counts are deleted after 120 days. If the business turns on alerts, its phone receives a notification for each callback request.

Fullerly Family

If you ask to join the Fullerly Family invite list instead of signing up, we keep your name, email and (if you give them) your kids' ages in Fullerly's own storage on Google Cloud in Singapore so we can reply to your request. A family space you set up yourself keeps its kids' first names, ages and school levels inside that family space only, and deletes them with it.

Inside the private family app, the parent chooses the mode. In lines mode the kids' screen only plays lines the parent approved and uses no microphone. In Talk mode, which the parent must switch on, the child's spoken words are sent to our own server to be turned into text and answered; the audio is not kept. Each conversation is saved as text (what the child said and what the helper said) so the parent can read it and receive a daily summary, and if the child mentions danger a safety alert is sent to the parent's phone as a push notification. Alert notifications do not include the child's words (lock screens can be seen by others); the parent reads the conversation after signing in. The kids' screen tells the child that the parent can read what they and the helper say. We also store the parent's approved lines, the voice recordings made from them, any message the parent records, the parent's family settings, and a log of which line played and when. This data is kept on Google Cloud in Singapore and used only to run the app for that family. Conversations, summaries and play logs are deleted automatically after 90 days; lines, recordings, settings and the voice model are kept until the parent deletes the family space or the trial ends, when we delete them. The public demo on /family is not stored.

The voice: families who have not recorded a voice hear the voice of Fullerly's founder (an AI voice made from his recordings, with his consent). A parent who records their own voice replaces it.

Free sign-up: when you start a free family space we ask for your name and email. We use the email to send you a 6-digit code that confirms it is yours, for the weekly guide if you switch it on, and to help if you forget your password. The code is stored only as a one-way hash and stops working after 15 minutes; expired codes are cleared the next time anyone signs up. We do not use the email for anything else, and it is deleted when the family space is deleted.

Smarter weekly notes (off unless a parent switches it on, with an unticked box when signing up or later on the parent page): overnight, de-identified learning results are analysed by an AI coach (Claude, by Anthropic) to write the notes on the parent page. The results are the school level, an age range, topic names, how many answers were right and wrong, the date each topic was last practised, and a random code instead of the name. No names, conversations or voice are included. The code changes every day, but the topic patterns could still let someone link one day to the next, so the file is kept for 14 days and then deleted. Switching it off stops sharing at once and removes that family from files not yet analysed; you still get a plain note and tomorrow's focus, made without AI.

Trial families: each family space has its own passwords (stored only as one-way hashes) and its own data. If a parent records their voice, the recording and the voice model made from it are kept on our own server, used only to speak that family's approved lines and Talk mode replies, and deleted when the family space is deleted or the trial ends. If a parent turns on alerts, we store that device's push address so we can send safety alerts, "they miss you" notes and the daily summary to it. A parent can delete their family space, voice and all conversations at any time with the delete button on the parent page (or ask us to). If our helper computer is offline at that moment, everything else is deleted at once and deleting the voice model is retried automatically every night until it is gone. Our storage provider keeps deleted files for up to 7 more days as a safety copy before they are erased for good; nobody uses them in that time. Changing the passwords on the parent page signs out every other device, and a parent can see and remove each phone that gets alerts.

Friends circles (only if a parent sets one up): families in a circle see each other only as a made-up name picked from a fixed list (such as "Blue Panda"), never a real name, photo or contact detail. Children can send each other only ready-made cheers from a fixed list; there is no free text. We keep who is in each circle, the cheers sent, and a weekly count for the shared garden, kept for about 90 days.

Looking at drawings (only if a parent switches it on; being tested with our founder's own family first): when a child stops drawing on the whiteboard for a few seconds, their drawing is sent to our own computer, where a model reads any words written on it and describes the picture in one or two kind sentences. The picture is not kept. Any words written on it are saved as text in the conversation, like words the child said, and checked for danger in the same way: if they show a child may be at risk, the helper gives its safety reply and the parent gets an alert.

Show on camera (only if a parent switches it on; being tested with our founder's own family first): when a child taps Show and then the picture button, one photo from the tablet camera is sent to our own computer, which describes only the thing the child is holding up (a toy, a drawing, homework). The photo is not kept, there is no video and no recording, the camera turns off straight after the photo or when the app is left, and the helper never comments on the child, other people or the home. Any writing in the photo is checked for danger like words the child said.

Whiteboard practice (being tested with our founder's own family first): maths practice is counted on the child's own device and no picture is sent. Writing practice is only offered when the parent has switched on looking at drawings: when the child taps the check button or stops writing for a few seconds, their writing is sent to our own computer to be read, checked for danger like words the child said, and not kept. Whether each try was right is saved in the conversation and the learning counts on the parent page.

Evening learning (only if a parent switches it on): once a day our own computer notes which topics from a fixed list of child-friendly topics (such as dinosaurs or space) the children enjoyed, and which quiz topics they found easy or hard. Nothing outside that list is kept: no feelings, names, health, school or family matters, and on a day with a safety alert it notes no interests (only that day's quiz results). The parent can see, remove or switch it off on the parent page; switching off deletes it, and anything not updated for 90 days is deleted automatically.

Memory (only if a parent switches it on; being tested with our founder's own family first): once a day our own computer keeps a few friendly facts the child shared about their own life, such as losing a tooth, a pet, a favourite colour, a class they go to or a trip to the zoo, each with its date, so the helper can say "you told me you lost a tooth about a month ago". It never keeps health, feelings, family matters, other people's names, school or teacher names, places or numbers, and on a day with a safety alert it keeps nothing. The parent sees every remembered fact on the parent page and can delete any of them or switch memory off, which deletes them all. Milestones (such as losing a tooth) and pets are kept until the parent deletes them; other facts are deleted after about two years unless the child mentions them again. To protect against loss, a backup copy of each family's settings, approved lines, tasks and remembered facts is kept (the last 30 days, plus one copy a month for up to 5 years; conversations are not part of it and keep their 90-day rule). Deleting the family space deletes the backups too.

QuoteDesk

QuoteDesk now runs on its own site, quotedesk.fullerly.com, with its own privacy notice: quotedesk.fullerly.com/privacy.

Signing in with a work email

If you sign in, we keep your name, work email and company, set one cookie (fl_u) that keeps you signed in for 30 days, and send your details to Gwee Yi Chen (through the website contact system of Growth Alliance Capital Pte. Ltd.) so we can follow up about Fullerly. Sign-in records are deleted automatically after 12 months. We do not yet verify the email address. Your recorded conversations are linked to your email while you are signed in.

If you submit the form

We collect your name, email, and, if you give them, your website and WhatsApp number. We use them only to build the preview you asked for and to contact you about it. If you give us your website, we read its public pages to build that preview.

Your submission is stored on Google Cloud in Singapore and emailed to Gwee Yi Chen, founder of Aye Bot, through the website contact system of Growth Alliance Capital Pte. Ltd. We do not sell your information.

Cookies and logs

This site sets no cookies unless you sign in: the work-email sign-in sets one cookie (fl_u, 30 days), and Fullerly Family sets one cookie (fl_f: 30 days for a parent, 180 days on a kids' device) plus a small note in your browser of which family space to open. It runs no third-party analytics or advertising trackers. Fonts are served from this site. Our hosting provider keeps standard request logs (such as IP address and time) for security and operations.

Keeping and deleting

We keep a submission only as long as it is needed to follow up on your request, or until you ask us to delete it, whichever is sooner. To delete a Family space, use the Delete our family space button on the parent page (Setup), which removes everything in it at once. To see, correct or delete anything else we hold, or to withdraw consent, email yichen@gacapital.com.sg.

Last updated 6 November 2026.